News
Working hours of the Bank on 11 of June 2026
28.04.2026
Dear Clients!
Please pay attention to the Bank's operating hours on June 11, 2026.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
Working hours of the Bank on 8 of May 2026
28.04.2026
Dear Clients!
Please pay attention to the Bank's operating hours on May 8, 2026.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
Working hours of the Bank on 30 of April 2026
24.04.2026
Dear Clients!
Please pay attention to the Bank's operating hours on April 30, 2026.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
INFORMATION LETTER
27.02.2026
Dear customers,
In order to improve interactions with individuals, JSC ISBANK (hereinafter- the Bank) accepts customer applications for refusal to transfer funds in the transaction amount, if the transaction was made without the customer's voluntary consent. It can be done by sending an official request for a refund in any way convenient for you.
• In person:
— to the Bank's Head Office at Nametkina St, 13 D., Moscow
— to the Bank's Representative Office in St. Petersburg at M...
Working hours of the Bank on 01 of November 2025
24.10.2025
Dear Clients!
Please pay attention to the Bank's operating hours on November 01, 2025.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of Client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
Working hours of the Bank on 11 of June 2025
09.06.2025
Dear Clients!
Please pay attention to the Bank's operating hours on June 11, 2025.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of Client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
Working hours of the Bank on 30 of April 2025
29.04.2025
Dear Clients!
Please pay attention to the Bank's operating hours on April 30, 2025.
The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time;
Cash desk of the Bank's Head Office will operate from 09:00 to 16:30.
Accepting of Client orders via the Bank-Client system will be carried out until 16:00;
Paper-based orders will be accepted until 15:00.
JSC ISBANK
...
INFORMATION LETTER
02.06.2023
Dear Customers,
Please be informed that starting from 01.06.2023 the Bank will stop issuing new and re-issuing acting bank cards of Visa Payment System.
Service of acting bank cards will be discontinued from 20.07.2023.
Access to the funds placed on the accounts to which the cards were issued can be obtained by contacting the Bank's office or by means remote banking system (IBANK for private clients).
Additionally, we inform you that you can transfer funds between your accounts throu...
INFORMATION LETTER
24.04.2023
Dear Clients!
We hereby notify you that from 04/25/2023 the Bank stops making transfers via the CONTACT system.
JSC ISBANK
...
INFORMATION LETTER
13.09.2022
Dear Customers!
Please note that in connection with the suspension of Visa activity in Russian Federation, the Bank does not issue new and re-issue valid Visa cards.
JSC ISBANK...